7.12.2011

Netflix whiners light up Twitter

Waaaaaaaaaaaaaaaaaaaah!

"I can't believe the gall of a company raising what I can get today by over 60 percent!" Facebook user Barbra Watkins writes in a comment. "No special offers to current customers and no reduced price for getting both. How is this in any way a good deal? Amazon prime... Here I come. At least they care about customer costs. We canceled today and won't be back."

Amazon Prime cares about customer costs?

The Amazon Prime that charges $3.99 for a streaming video rental?

Huh.

I mean if you're talking the streaming they throw in with Amazon Prime shipping membership, selection is comparable to Netflix streaming. But if you want streaming only, Netflix is still 8 bucks- you just pay more to for DVD delivery. Amazon doesn't deliver DVDs...well, unless you pay retail for 'em.

It's been obvious to me for a while that streaming is going to feed everyone their lunch, unless the entrenched interests (cable companies, movie studios, etc) manage to hamstring it. Netflix sees this, and as they depreciate the physical DVD business it's going to get more expensive for them to do it....so they're setting things up to do what businesses do, pass increasing costs onto the customer.

As a certified Being of the Future who's taken to streaming media like a toddler to a mud puddle I'm biased- I'll lose dvd delivery and not notice. But this looks like the same old story- nobody wants to pay for anything, and even raising an obviously crazy low price (seriously, 8 bucks for all you can watch streaming + dvd delivery? who thought that was going to last?!) drives people to madness.

No comments: