9.26.2011

true customer tales: I gotta get rid of them!

flustered middle aged gal comes in.

"Do you guys....buy books?"
"Yep, any day before four."
She freezes for a handful of seconds, so I go back to pricing.
Then she snaps out of it, talking double speed to make up for lost time.
"OH GOOD!  I have a bunch in my car, so I'll go get my car, and I'll drive it and park closer and bring in the books!  I GOTTA GET RID OF THEM!"
"Okay!"

I have a bet with my co-worker regarding the quality of this buy.
And shouting I GOTTA GET RID OF THESE! at the vendor you're hoping will buy your goods is probably frowned on in the Negotiation 101...just a thought.

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