2.12.2011

True Customer Tales

Irascible older woman who sounds almost exactly like Phyllis Diller and just had eye surgery, asking after the fate of our late, unlamented competitor while I rang up her purchase:

lady: I never been here before, we always went to that other place- what ever happened to them? Anyway, I think this place is better, for some reason.

me: Thanks, we like it.

Lady, after a longish pause: It has better BOOKS, that's what it is!

1 comment:

EJB said...

She probably has a gift certificate for boo boo records.