5.24.2010

true customer tales

It's been a while!

There's a certain type of customer who's sure they know better than you where to find the book they're after. I'm not sure why they bother asking, but they do. This gal was looking for a botany book, but it could have been anything- the conversation is archetypal.

her: I'm looking for this botany book?

me: We'd file it back here in Natural History against the back wall *leads the way*

her concerned: Uh oh, this looks like GARDENING.

me: yes, any botany or horticulture books we get are filed in gardening.

her: Well, what if it was more about how plants affected PEOPLE?

me: We'd file it back here in gardening.

her: well, but what if it was more HISTORY, like how plants affected history?

me: Anything related to botany would end up here in gardening.

her: Really? But what if...

me: Anything about plants would end up here. This is where we file books on or about plants.

her: But...



*sigh*

3 comments:

Good Enough Woman said...

It's like they think that some aliens came down to do all of the shelving and that, perhaps, we don't know the alien system.

Maybe next time you can clarify: "I shelve the books, and this is where I would put it, so if we have it, this is where it will be."

Black Pit of Lag said...

Maybe by botany she actually meant a history of the roman empire.

baxie said...

I hadn't considered that possibility!